Customer Ratings & Reviews

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

BEST DARN WARRANTY YOU CAN GET Never had any problems

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

This tv has an excellent picture. I have no problems to report

So good this product recomendaly great and pratice

Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

Did not have the Geek squad hang my TV. Did it myself.

Hopefully I don’t have to use it but just in case I have it.

Good to have this protection on my 77 inch tv it is a great warranty to have. Their plan through Geek Squad is awesome.

Amazing thanks geek squad They helped me in getting my tv fixed

Everything is working fine.I have no problem with the service.

Warranty price was very welcoming and a no brainer

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

Havent used it yet but 5 years is a great warranty

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!