Customer Ratings & Reviews

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

We have not had to call the Geek Squad for this paticular item but they were there to assist us in getting out desktop set up and running quickly and with such patience. They were very informative.

I used to work for Best Buy and I shop a ton here. When it comes to TVs and anything covered with their "accidental handling" I always get the protection plan. It's a real life saver if something goes wrong.

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

Make sure you get the protection plus. You will need this if you have little kids.

Really nice for gaming and anything else I say any want looking for monitor or something similar this is the best.

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Seemed like a good idea to get the extended protection.

Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

Every warranty on anything that you buy from bestbuy it's really worth every penny!!!. Have always get it on every item that I've bought and it has become so useful, casue bestbuy always respects the warranty and exchanges anything that has problems for a new one without hesitation, I personally really recommend it!!!!!.

I used to work for Geek Squad for years and customers who bought it and would need us to repair or replace the TV were so happy they did. Customers who didn't were always made at us when their TV broke and either spent a lot of money fixing it or bought another TV. I always get the protection plans, reduces the stress for when things go wrong.

Best insurance ever, this is a great investment...

Comes in handy when ya need it would get again in the future.

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

Uses it in the past and hope to have a seamless experience if I’m in need again.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.