Customer Ratings & Reviews

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

Great type of...peace of mind. Hope i dont regret my decision.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

Comes in handy just make sure to keep it up to date

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

My security. I’m 85 & don’t want to investigate for problems myself.

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

Have not used yet but wouldn’t buy the tv without purchasing

The Tv was changed when i returned it cos itwas damaged

Must have! Offers a peace of mind for the next 5 years

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

Great Service, pleasant and helpful staff. Very Accommodating.

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.