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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 29919 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 29,919 reviews
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay safe stay supported

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No needed yet but great history with this previous protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great offer, Worth every penny, highly recommend it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance good to a point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use our 2 year plan. They did pay up to what we paid for the TV but that was a lower amount due to a recent discounted price. Therefore in order to swap out for a "like TV" we would have to pay more! Should be based upon the value of the TV when it was originally listed. If we swapped for the same amount we paid we would wind up with a inferior TV today. So we would up having to pay more to upgrade due to the defective TV in under 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all of my systems and devices %100 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful fast easy everyone was accommodating and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and tv for the price. Really impressed and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are the best for all my life. Thank you I Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard protection is a must to keep your quality items in Tip-Top shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great and all the smart features work good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and effective, ever ready to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had a problem with the squad when requesting assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+ Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very happy with our purchase. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to have device insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u have enuff products get the squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use it but if I need them it’s there and worth every penny have alot of new devices and spent alot of $$$$ so got the best squid in the game backing me the GEEKs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price good product, I wil recommend it when you buy your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one warranty on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service center is of little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

    No, I would not recommend this to a friend