Customer Ratings & Reviews

Tv is working great and the color is way better than I expected. Thanks bestbuy!

Great protection plan for the television if something happens to it

Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

Thought it a good value, won’t know more unless I need to use it!

Great protection plan for the low low. Always good to have a backup plan.

If you are buying an expensive piece of electronic equipment, Geek Squad protection is a must. Use it once, as we have, and it pays for itself. Geek Squad personnel are the best.

It's just insurance coverage. Nothing special about it

The warranty is a good option but the product could have been better

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.