Customer Ratings & Reviews

Super helpful in every aspect, always there to help

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

Don't ever buy product without geek squad protection. Anything ever goes wrong beefy buy will have it repaired and returned in 10 days. If cannot be repaired they will replace it with a new one

Decided to go for the 5 yr warranty since the Toshiba we bought crashed after 3 yrs on a 2 yr warranty

The delivery guys were great and very courteous and clean. I could not tell that they entered my home to delivery my TV.

I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

Have not had to use this service. However, speaking with them on ither issues super easy.

Couldn't go without it for my TV. Worth it for such a big purchase.

The 2 guys from Geek Squad were really professional and competent when installing the 65” tv and wall bracket. They set up all the WiFi, Bluetooth and cable connections perfectly. Thanks!

Geek squad is the best, and is always avaialable even by chat to help

Not sure if i needed this but it was cheap enough to cover my tv should anything happen.

Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

Purchased as a back up plan if anything should happen.

I didn’t think I’d ever use this protection but it can’t in handy at the last minute and Best Buy made it easy to schedule an appt and get me a new tv

The item was just as described no problems will definitely ourchase another

very good service, everything was set up correctly and is working well I' m very happy with instalation

Geek squad protection is well worth the money when buying expensive TV After spending 2or 3 k. Last thing you want is a problem

This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

I usually always get the warranty because things go wrong. Have used several Geek Squad warranties and am satisfied with the adjustments: I walk out of the store with a new product!

I purchased this for my computers and it has come in handy when I had issues with being hacked. The tech team helped me out and the service was good