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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30895 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 30,894 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Cover Me Geek”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE THIS PROTECTION PROGRAM. The Geek Squad has always honored up their responsibility end of this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the geek squad protection with EVER product I buy . Had a TV break down to big go store they come to me fixed no charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly. They mounted the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel delivered and set up the TV. They were very knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once but it was worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for a small price just in case I ever come up with issues with the television I purchased this warranty for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the squad has installed, explained and offered tech support when needed. Wouldn’t want to be without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get this warranty. If anything happens, geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't worry be happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 73 and don't buy anything without coverage for it anymore as things are way beyond my electronic knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought extended warranty cuz we have needed to use it in prior years on other TV and we had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for our bedroom. Easy to install and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty I would recommend to someone to put their warranty on their stuff By you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my laptop super quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had positive experiences with replacement plans. They always come in handy and I’m always thankful I got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase plan for my next gen gaming tv. 5 years for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the money. Shows a bright picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. … … ..

    I would recommend this to a friend