Customer Ratings & Reviews

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

I haven't had to use it yet but I'm glad that I have it, It gives me peace of mind to know that I have help if I need it.

Always nice to have that peace of mind, and the Geek Squad is always helpful!

I'm sure if we need this we have a prompt resolution to a issue if one were to arise.

very easy to get help with this protection, definitely need to purchase on every item

Great purchase. They really stick to their words when it comes to replacement.

Haven’t had to use it yet, but I feel at ease that my $1000 tv will be protected for 5 years.

They are always so helpful. I recommend whenever purchasing any product

Geek Squad protection plans are the industry’s best plans, 2nd to none.

We buy the protection plan for every purchase and use it if we need it

Great buy for me protect my investment happy with purchase will buy again if need be.

Never forget to buy protection for your devices, it’ll always save you in the end.

Never forget to buy protection for your devices, it’ll always save you in the end.

Have used the warranty in the past with a computer and the service was great! Hope I won't need it, but if I do I am covered!

You never know what can happen so a warranty is nice.

The geek squad is so knowledgeable and helpful the are great

Geek squad Explain how to connect to the internet and setup the smart TV easily.

Peace of mind for the main TV that gets the most use. Never know with the newer tech

Peace of mind for the main TV that gets the most use. Never know with the newer tech

The Geek Squad technician really tried his best to fix the TV. He was very friendly and professional.