Customer Ratings & Reviews

insurance is import for your belongs, i would not leave the store with out purchasing it.

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

The absolute best deal around! Geek Squad are great assSets!

If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

I love Best Buy, they have the best insurance policy for their products!

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

I was happy with Insignia 50" bought two, one went down a year later, glad I purchased a warranty! I would purchase purchase again only with warranty. I purchased two 50" Samsung's that lasted 2 and 3 years that didn't have warranty. I have a 48" Panasonic Plasma from 2008 that's still strong. I have family and friends that own Insignia for years with no issues. Bottom line, luck of the draw, buy a warranty!

Gives peace of mind on a major TV investment and has always been super easy to work with.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

Helps you feel safe with lots of help and options for returning/exchanging items.

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.