Customer Ratings & Reviews

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

Great service and would recommend for anyone and everyone

Rather get the most out of your purchase why not be safe than sorry

This tv is one of the best TVs I have had since my Panasonic and pioneer elite plasma TVs. Picture is so clear and watching movies in 4K at night are amazing

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

Very helpful great service excellent protection plan!

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

The children mounted my television it’s so easy to do

Peace of mind, hopefully won't be needed but will have it just in case

My experience with the home theater personnel was absolutely excellent.

Hope not to use it, but its good to know it is there.

Warranty came through, 100%! The Geek squad came through, huge!

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

They are there to help always with any problems you have.

Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.