Customer Ratings & Reviews

Best Buy has always had great warranty service for any of my appliance purchases.

Money well spent. Quick service, easy to set an appointment and guys were very professional. Would definitely recommend to friends and family!

I got the 5-Year Standard Geek Squad Protection because the protection that comes with being a member doesn't cover parts and it's an expensive top-of-the-line TV. I've purchased this before with my older TV and needed to be fixed before the 5 years were up. They sent someone to make sure it was broken, and within an hour, got a credit for a new TV. Best deal ever if you're buying an expensive TV. Futureproof!

Very friend people helping me. They were understanding of the issues I was having. Resolved my issues faster than they quoted it would take.

The warranty is great it’s good up until 2 years of use.

I recently purchased several items from Best Buy and I couldn’t be happier. Everything is working perfectly and the performance exceeded my expectations. Plus, the price was unbeatable. Highly recommended if you're looking for quality products without breaking the bank.

I purchased the service contract just in case something goes wrong. I had a LG TV for two years prior to this one and had to replace the previous one since it constantly had to be re-set, black screen, etc. The service contract was worth it and the TV was replaced.

The product is working well love it. My family loves it

Good tv. I like the Roku features. Haven't had to use it yet

I had Jason come over great Tec professionalism to the highest standard don’t think twice if to get membership do it it’s worth every cent and every dollar professionalism

good to have even though i haven't used it, not sure how much it was i think it was just an option on the screen, probably don't really need it

It helps very much because of the tv i don’t want to lose it so this will protect my tv for 2 years

I have received top-quality service from the Geek Squad for my two computers this past year. The Geeks are competent, readily available, and very patient and kind! They work with all ages and levels of competence. I am 91 years old, and my Best Buy Premium Yearly Membership (approx. $179.99) is one of the best investments I made!

Fortunately, I haven't had to use the Geek Squad very often over the past 20 years. My purchases have been cameras, lenses & gear, appliances and other electronics (phones, TV's, stereo, computers, etc.) But, when needed I have found them (GS) to be prompt, understanding, accommodating & helpful. I prefer having these services local & convenient. I have used B & H, Amazon, etc. but it always involves shipping and no person-to-person contact.

Geek Squad service for my HDTV has been excellent in the past has a 70 Inch that went bad and could not be repaired cause the part was not available, So had to get another 70 inch Replacement from Bestbuy and it went well plus the extended warranty was great help.

They were professional and curtious. They made sure I was completely satisfied with the installation and performance of my appliance.

I was able to purchase my protection the very next day. I don’t know why I didn’t buy it at the same time. However, finding out I could buy it the next day really made me happy so in case you forget, you’re not it’s not too late. It was super easy. They even did it over the phone. Spoke to a human being process was very easy.

Great TV at a great price. Picture excellent and sound quality good. Easy to setup. Took out the 5 year maintenance agreement which I have had on previous TVs from Best Buy and it has worked great replacing TV if unable to fix. Well worth the money.

The technicians were very professional from the get-go. They understood that they couldn’t park in the street because double parking they would’ve got a ticket so they were humble enough to go and park in the back alley which wound up being better. They were very courteous they picked up after themselves. They kept the chitchat to very minimal amongst themselves. They explained everything thoroughly and how the television worked and what to expect.

I would recommend to anyone!! The device was great and I got a great deal!!!