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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 30,787 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than the others

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good warranty! Beats what other insurance companies offer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    POTUS TRUMP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet but I’m sure I will ones of these times and will ultimately regret buying from Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but the warranty is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad are on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup at store was so easy. Squad was assertive and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plans And Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Squad for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Geek Squad Service. They are customer friendly and very useful for any electronic application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor & protect your purchases So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv just the right size! It fit well in our living room with out being to big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture and excellent for the price. Best Buy has the best prices for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek helped with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel Safer But I Didn't Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the five year protection plan for a TV we purchased recently. I love the peace of mind that comes with being able to replace or repaid the TV in the event it stops working. Geek Squad has been very helpful and friendly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad knew what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have support from Gerk squad. Greatful to have a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.

    I would recommend this to a friend