Customer Ratings & Reviews

Got this for my TV and i have no doubt I have nothing to worry about.

I love everything about it. The price was right and the quality is excellent. Will recommend.

I bought a 5-year warranty at a very good price; I hope I won't have to use it.

Geek squad is the best. The process was easy and fast.

Love it grand daughter was very happy. And easy to set up

Took in and repaired on same day. Had a hard time finding where to make an appt.

Purchased for a client to add protection at the time as I was unaware of the model. I was just a little more piece of mind at the time of purchase. Well, almost 2 years later, the client returns from a long trip to discover the center of the screen was darkened. Forgetting I had the coverage until i looked up the info to find a similar size (vesa mount was an issue), and discovered i had purchased the protection. A few calls later, it was determined that repair wasn't feasible and replacement for a current model of similar price and size would be initiated. The process went smoothly, they delivered the new set and even took down the mounted set, which was another surprise because I was under the impression i was going to have to do that, but they beat me to it. Overall, very happy I added it to the purchase, the client is very happy as well as they were thinking they were going to have to buy another. Smiles all around!

Great tv for a great price!! I would def recommend this tv to anyone for value for the money

The price was right. I have used the Geek Squad in the past and was pleased.

I like that, good service around the clock snd eith people with good experience snd customer focus

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

Geek squad has always been very helpful. I dropped off my laptop in the past and they’ve repaired it.

The best investment to protect my led tv and best of all the price.

I always take it an extended warranty because I have found out that it pays off in the end and besides, I want to make sure I'm protected. Best Buy's warranty is a very good warranty, that's why I have no problem in paying for it, even if I don't use it, I do have a piece of mind during those 5 years since the manufacturer warranties are usually only 1 year. Just being able to take it to Best Buy, rather then sending it off, makes it even better.

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

I live near the Best Buy in Aventura area. Note: for the most part I do all of my electronics purchase from the aventura store. I happened to be near the Best Buy in Hialeah so we stopped by and purchase a Sony tv from them Along with a extended warranty one year to the date it broke, I then call the geeks They came out six or seven times they were unavailable to fix the problem. So the geek called the aventura store since it’s only a few minutes away to see if they would help on the exchange and aventura Best Buy declined to do anything about this issue. Then they called the Hialeah store and spoke to the manager Hector and he accept to take the tv back with no Additional charge to me. All of this has taken 5 months to be resolved, I believe that I purchase the tv at Best Buy and the Best Buy at aventura Should have looked at it more clearly. Best Buy in Aventura lost a customer and Best Buy in Hialeah has gain one&

I would recommend a Geek squad protection plan for most any product that cannot be easily replaced for over $150 dollars, be it electronics or appliance's. Best Buy's protection plan in my opinion has been one of the best around. We have had several products that have failed and Best Buy, as long as it was covered, has stuck to their promise, if they could fix it, they did. if not, they either replaced it with a brand new product or they gave us the money back for the product and allowed us to purchase a brand new product because they no longer carried that product. It was really a no hassle thing and I could not be happier to recommend it anyone. I am sure there are some stipulations that we have not ran into, but we have had no problems at all in the 5 products we have had issues with in the 12 years or more we have purchased Best Buy protection plans.

The installation of Microsoft 365 was a blessing and staff was knowledgeable.

A must to have with the technology today. I purchased it to be on the safe side.