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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 955 Showing 19,081-19,100 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great and always willing to help and answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service that is offered by Best Buy. Highly recommend always getting this service when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair was professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice been customer years always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is AWESOME whether they are fixing your electronics or mounting your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have coverage when you dont know if your device may go bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my tv and it’s never been easier to movie night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this protection on other products from Best Buy and have been very satisfied with thier support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection to count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the protection plan in the past. The geek squad protection plan has always proven a great Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with having piece of mind protection with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, I would recommend this item to people, very good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time we have had them install for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always sends out good people who know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this coverage but I have had to use this kind of coverage on another product and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service with my former tv and they came to the house to make the necessary repairs. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my TV. If not for the warranty I had I would of had to come out the pocket for a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t need it. But glad I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad before and very happy. Really glad I had it when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan to have for any of someone product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very easy to bring back your purchase for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect your products! Puts your mind at ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it if you live in Florida with all the rain and weather events we’ll worth the investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to return two tv products they were quick to diagnose the issue and replace because it was a manufacturer issue

    I would recommend this to a friend