Customer Ratings & Reviews

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

The guys that came out did a great job and we’re super friendly

If you buy a television or anything over 200 bucks I would definitely recommend getting a protection plan because without it. It's like throwing your money out the window, there are so many different manufacturers making products now you just don't know if your product will be any good or last. So I definitely recommend getting a protection plan.

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

I am satisfy with warranty service. Really help me a lot with the gift card as credit.

Great tv for the price great job guys keep up your great job

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

I had to use Gerk squads protection. They made it very easy to replace the AC.

I always get the geek squad protection plan I like to be aware covered

Needed to protect my purchase! I haven’t needed to use the service but glad to have it!

Online chat with Mois was great. Quick and services scheduled quickly.

When I purchased my new Samsung TV, I decided to pay the Geek Squad for delivery and installation. So happy I did. It did not take them much time to get everything up and working. They also reviewed and showed me all the different options that this TV has to offer. I'm not very techy, so it will take a little time to learn how to do everything quickly, but I will get there. Thank you to the (2) gentlemen from the Geek Squad for doing an amazing job and helping to understand all of its options.

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

It is always good to get this on more expensive items, look a TV, but not sure it is as essential for under $100 items.

Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

I mean its honestly worth the extra $60 i think it was. It covers alot the manufacturer warranty wouldn't.