Customer Ratings & Reviews

Having protection on any device is needed you never know when you’ll need it. Anything can happen

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

I enjoyed my 2years warranty and enjoyed be a membership

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.

Great product to have for those expensive items! Unfortunately we had to us it numerous times for our 70 in. 4K t.v. and had to swap out for a new set in just 4 months. With a bit of back and forth, was able to get the warranty prorated and transferred to the new set. Otherwise, the warranty is considered fulfilled once a new set comes into play. This part of the policy I do not agree with. Even so, I would still recommend it

I love the geek squad service if u product got damaged they fix it at not cost so u can be relax

Monster is the only cables I use for all of my electronics. Monsters ability to have a super clear picture.

I’ve yet to use the service but worth the value! Always get extra protection.

like this one. set it up just fine. hope this tv lasts.

[Employee of bestbuy] Geek Squad Protection is a must have on basically anything with how useful it is

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

I recommend anyone to purchase an extended warranty on a major purchase because you never know when it will be needed I had purchased many warranties in the past and yes they do work and less worries not to affect your pocket book because you already took care of it earlier

Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

TV was pricy but has a great picture and works just fine. I wanted to hook up RCA stereo jacks from my stereo and this TV would do it by use of the ear phone jack. Many of the new TV's won't let you connect RCA jacks but Sony does! Streaming TV shows and 1080 or better cable look fantastic! The only thing I was disappointed about was it went on sale the day after I was eligible for price match. Literally went on sale the next day that would have saved me $50.00.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

The greatest thing about the Geek Squad is that wherever I have used them they have always worked things out. And always there if needed.

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.