Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30795 reviews
(30,795 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just in case, good to have cuz tv repairs are almost as much as a new tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
CANCELED - within 4 hours of a purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store located in yonkers NY central avenue hires the worst managers. Because of management . They lost my 2K sale. The same day my new 4K TV was delivered. That same day before noon time I cancelled my order, due to poor service and no empathy from store manager. They called me to earn my business back, but it was too late. It was like putting salt on a fresh wound. Be warned you will get your money ripped off. Don’t forget file your complaint to Better Business Bureau.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and helped me understand how it worked
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and easy workers were really helpful would recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the ease of mind . Best Is an understatement these guys were great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys mounted my tv and connected all my devices. They were professional and fast.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a 75” Roku tv online on November 21, received a wall mount and waited for tv to arrive. About a week later we opened the box took out the tv only to find ou it was defective with vertical lines running up and down the screen, Text/chat to return and reorder set up for December 18th, waiting all day for a replacement only to find out nobody showed up! Text/chat again, said no one available to deliver, reset up for January 3. Not customer service friendly, I will not purchase anything again from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good purchase. Bestbuy is always good. Hence I used to buy at BestBuy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t hesitate always buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to protect your merchandise with a warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good. Haven’t need the service yet and hope I never do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my TV ,Geek squad came through and replaced it with a newer better model
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Eh…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it’s a good value, but I don’t like that I have to make a bet that my new $1000 purchase isn’t going to make it 5 years. Wouldn’t it be nice if companies just stood behind their product?
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They delivered my tv on time, i set it up myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with geek squad. They privde great serviced
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Open box Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost every time, a must when purchasing an open box item.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad are best at what they do. I always helpful!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value for my TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for my tcl tv won’t have to worry if something goes wrong!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5-Year Standard Geek Squad Protection is nice to have.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV! Awesome customer service as well!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. So happy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV installers knowledgeable TV setup and Guidelines
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


