Customer Ratings & Reviews

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

Rather get the most out of your purchase why not be safe than sorry

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

Peace of mind, hopefully won't be needed but will have it just in case

Great service and would recommend for anyone and everyone

My experience with the home theater personnel was absolutely excellent.

Definitely recommend getting the Geek squad coverage. Definitely worth it. Specially when buying lower end brands since most likely to break.

Geek Squad is great, making an appt is not easy and it was canceled twice, there is no way to just get a new appt time, also language barrier is a problem. But actual techs were prompt, knowledgeable, helpful, thanks to Paul and company!

Very helpful great service excellent protection plan!

The children mounted my television it’s so easy to do

Warranty came through, 100%! The Geek squad came through, huge!

Worth getting because I bought a used product and the coverage makes the price worth it

Hope not to use it, but its good to know it is there.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

They are there to help always with any problems you have.

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.