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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 30,818 reviews
  • Rated 5 out of 5 stars

    Get the Protection Plan, Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always available to help, with any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They didn't install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the bad experience i had with my first tv i brought from best buy i almost didn't buy another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the opp to have this service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Best Buy for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just Best Buy, but a GREAT BUY.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers screen burn on OLED's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great covetage. It makes you feel safe and you are protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgable. covers burn-in for oleds. what else do you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to get a little extra protection for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect tv does exist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints and a great price. Perfect for the living room for movies or games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VALUE. MUST HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans from Best Buy are very valuable. I have bought them in the past and had to use it for my last TV. It definitely paid for itself.

    I would recommend this to a friend