Customer Ratings & Reviews

When you buy a TV or and appliances you need the five year warranty deals for just in case

The representative offered it and explains why should i get it but did not push me for it.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Appreciate protection coverage as always. Thank you

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Great price for amount of time of service I'm getting it for.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Replacing 18 month old TV that went irreversibly to black screen.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.