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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 30,824 reviews
  • Rated 5 out of 5 stars

    Greek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not taking a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia 85inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the price for the cost of the insurance for the tv is worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself several times over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heroes at Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an extended protection warranty and Best Buy always honors it when warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for added protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their warranties are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy do back up on their warranties are very good

    I would recommend this to a friend