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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 30,887 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year worry free tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great bang for you bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing this extra coverage. Makes perfect sense if and when anything were to go wrong with my new tv after the original warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there when we needed their support and service and we appreciate all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great price. Easy access to assistance and great response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t need it but it’s there if I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on my Insignia tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at a reasonable cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection for service on appliances and installing & setting up a TV. The plan provides a beneficial insurance policy at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say about protecting except I am happy best buy offers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended the manufactures warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products these days are not built to last, so this is a great policy for those who are worried about their new product failing after its manufactures standard warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet on this item, but have used them before and there number one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

    I would recommend this to a friend