Customer Ratings & Reviews

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Great price for great features. Exceptional value

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

Always worth the extra protection with electronics these days.

Love how we are protected in case something happens to our purchase.

This 5-Year Standard Geek Squad Protection plan turned out to be worth its weight in gold. Geek Squad service is, almost without exception, the best anywhere.

Good to have in case something deos breakdowns after the manufacturer warranty ends

LG has great picture and value. Was worth the short wait on black friday.

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

So far excellent ! Need a new remote wondering how fast I will get it

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

I have always had Geek Squad protection and it always paid for itself with the professional service they provided