Customer Ratings & Reviews

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

Everything was great thanks for your service!!!!!!!

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

Haven't used it yet bought just for added protection on new tv

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Has been there to help at all troubling parts of setup, or any issues with my product.

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

Geek Squad provides all the service I need if one of my systems or appliances goes out. No product should be purchased without Geek Squad which provides fast and prompt service

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Good offer got this as pack with TCL tv, it was very good.

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

Bought a protection plan and so far great customer service

I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.