Customer Ratings & Reviews

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

I love this tv it’s great size . have big living room this looks really good

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

The best way to get free good stuff fast and easy 1

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

I liked, very happy, I have no complaints about my purchase, really very happy

I liked, very happy, I have no complaints about my purchase, really very happy

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Amazing service ver professional def always use them

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step