Customer Ratings & Reviews

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

If it breaks they'll come out and fix it or replace, id say thats worth it

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.

I know that I will get service or replacement on my product with no hassle,

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

This is a peace of mind just incase TV get bad it will be fix or replace to new

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

I wont buy anything from best buy with out this great service

Always get the geek squad. Its saved me more than a few times. No hassle either

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

They set up my TV and show me easy settings. Also in store they helped me reset my laptops and explained me all the problems my laptops had. They are kind, honest and trustworthy people. Thanks

I thought this seemed like a good deal as they will come to my house to fix problems with the TV.

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

The GEEK program was introduced to me for protection it’s the perfect fit if I ever need them

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.