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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 30,833 reviews
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safety net against unknown brands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually get the geek squad stuff when I order from Best buy. Good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to pickup tv and installed replacement in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take care of your equipment and stand behind their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for five years, excited to have it for our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the piece of mind that this brings! Always a great investment to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out to check on blurry screen. Said it wasn’t a good tv for streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.

  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every dollar and I'm sure if the service is needed they will come through for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing! They come right now and replace whatever is broken

    I would recommend this to a friend