Customer Ratings & Reviews

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

Happy for the product and very satisfied to buy it

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

Bought a 83” lg oled, so I wanted to be protected for the 5 years in case anything happened.

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

I bought an extra protection plan because why not? it's inexpensive and easy!!

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

No need for any service yet, but the price makes a 5-year warranty worth it.

This is GREAT if I have to use it, BUT I am hoping to never have to use it!

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

Great protection plan! Couldn’t be happier with everything

Always there to help with any problems! Geek protection is peace of mind!