Customer Ratings & Reviews

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

I've asked some of the dumbest questions and without laughing, I get the answers I need to use a computer. I rely on Geek Squad for all my computer needs and enjoy using mine.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

Always buy the extra protection it has always been worth every penny I have spent!

Feels great having the insurance for 5 years with Best Buy.

Geek squad is a great service and i always get it on my electronics. Never used it on a tv though but has been very useful with other purchases

Niece price nice quality. We are all like this tv.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

He did a great job helping us do an exchange on our tv's extended warranty.

Never would get the extended plans before, only took one time to figure out it was worth the cost. For such a low cost you are cover for repairs or replacement. It was pain free to get our set replaced when it went.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Great Service. One feels protected by this service.

It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

Good service it’s not bad but thrrr is other options we can consider

I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

Never had to use it but geek squad warranty is like an American express card..never buy anything without it

Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

Bought for new TV. Secure knowing that they will take care of whatever may happen.