Customer Ratings & Reviews

I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

Must get the 5 year protection plan. You spend that much money on a TV. It's worth the extra money. I got it just to be safe. But LG is a great TV. I don't think I will have to use it.. AND I LOVE The Remote !!

I really like the standard Geek Squad protection! It's been very helpful to us.

I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

Wonderful to be protected by geek squad so if something happens our items are protected!

Great tv would definitely recommend or purchase again I give it 5 stars

I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

Great tv the color is nice the sound is nice and the price was reasonable for ig

Awesome tv from Samsung remote works my fire stick what a feature.

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

this tv is great, I now have 4 Samsung tv's, the picture is awesome and the features are easy to use, i love it!

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.