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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 30,840 reviews
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal - helpful - assuring and supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable sources are very helpful with any equipment you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want peace of mind?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an added benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to get the extra security if anything goes wring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this with my new item specifically for protection purposes. Not sure of all of the benefits yet as I have not needed the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T GET INSTALLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT TWO YEAR EXTENDED WARRANTY WITH MY TCL 85' MINI LED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install hold the TV perfect thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A purchase I hope I never have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad protection for my new tv. The peace of mind was worth it to me. But honestly hope I never need to use it because using it means I had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With Geek Squad you're in great hands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, if anything goes wrong with my device I can call for help from the Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two years available for a guarantee this is the main reason for our buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience with customer service and with the in store sales representative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love them i call them and answer my questions not only that they sent someone out to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak is quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support for a product. Easy to replace when needed.

    I would recommend this to a friend