Customer Ratings & Reviews

The tv that was installed in my room works great and geek squad is amazing

I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

Spectacular services. Always on point. Excellent quality.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

Great. Perfect to have. Best decision. Would recommend

I had to sell the tv I bought from best buy cause it was never being used, and I was wondering if I could canceled the warranty on it. since I sold it to someone else

Love the geek squad warranty! They cover anything even if it was your mistake

Not sure yet how this warranty works will look soon

Very informative not pushy just great all together

Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

Value and quality. The sound is better than expected. Connects great with my tv.

Can't beat the fact that you get more years of buyer protection. Thanks, Bestbuy!!

Great service. They did a great job hooking up my TV and got there on time.

Amazing movies drama..enjoyable moment.i am very happy to all see this

Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!