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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 30,845 reviews
  • Rated 4 out of 5 stars

    Peace of mind yes & no..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover with GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *knocks on wood*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have with all new tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy knowing help is readily available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable technical support both on computer/tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me covered like an umbrella!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok ,works for me geek squad. Worked on my tablet for and get it back on the day that was it was going to be ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv is so wonderful picture of image, good sound and very good for video games console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase as a gift for my daughter after her tv broke while i was visiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute no brainer to protect your precious investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is All THAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable great team ask all any questions new items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring this back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they don't do the 5 year plan anymore would like it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend