Customer Ratings & Reviews

There services were great helped with any issues had a great experience

We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

Always reliable Geek Squad. I've used them before and despite their knowledge and efficiency, I hope I don't have to use them too often.

Best buy is my go to store for electronics and the geek squad extended warranty as never disappointed, replace stuff if it cannot be fixed.

This has been a good phone. I have had it for a couple years and I have not had any issues.

The only protection that will protect you from burn in issues on your OLED TV. A no brainer add-on service if you're an OLED buyer.

Christian and Anthony are awesome! Saw them twice.

There is no better coverage than geek squad. Geek squad coverage is one of the main reasons I buy from Best Buy. I’d pay more for the product just for the geek squad advantage.

Nice warranty but haven’t had to use yet on our spare camper tv

Greta Great purchases for kids Christmas so happy to have a 5 year extended warranty with kids. Its a fix or replace can't beat.

So far so good no need to call but a great insurance backup

I am very happy with this service and all the support that comes along with it. I have called and asked many questions and they have been very helpful

I recommend anyone buying a computer at Best Buy of any kind to get this protection because you never know what may happen 3 - 4 years down the line.

Geek Squad is probably the most sure thing to invest in when it comes to purchasing electronics. If anything goes wrong that manufacturers won't cover there's a great chance these guys can fix it.

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

We only purchased the extended warranty on our T.V. due to the cost to replace or repair. Thankfully we have not had to use the service, but am happy for the peace of mind.

Great communication. Very helpful resolving my issue!

I only bought the service plan. My last TV was hit by lighting, so i figured I should a service plan. Hope I never need it

I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

For a 5 year term. Chances a very high television will need to be replaced.