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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 30,845 reviews
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad. They are always ready to answer our questions. Great service. They are there for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and fastest laptop. lightweight and the keys are soft touch. If you want speed , this is the place to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about this purchase. It has paid for itself. Great to know we have someone available to help when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you purchase a TV - no matter what the brand - it is always a good idea to purchase the Geek Squad guarantee to go with the purchase. Get the most years of assistance that are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Greek squad and the people there very nice I had broken the screen on my phone and I wen to them and my phone was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount I'm glad to have the extra warranty. Hopefully will not need to use it. I would not want to go through the reinstall again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they are always on time and nice they on it when it comes to fixing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always buy protection for your electronic toys. Great incentive is you are able to extend the warranty at a later time if you don’t want to fork up the cash right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this piece of mind. Best competitive price for five-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe and secure for 5 years Best buy hasy back with fill in home service.No worries about failure breakdown or surge issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product nice picture and everything works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv. Worth the money. Crisp picture amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE BEST IN THE WORLD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSURANCE COMPANY. I HOPE NOT TO USE IT BUT IN CASE I USE IT THEY ARE PROFESSIONALS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection had trouble with my TV they tired to fix it they couldn’t so they give me store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, working really well and had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy choice for me. I have had a TV go out at 3 year 11 months and they sent a service person out to look at it. They couldn't fix and replaced it without a fight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it therefore I can’t say anything negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional nice person working at Best Buy Tk

    I would recommend this to a friend