Customer Ratings & Reviews

The agent was extremely competent and friendly, helping resolve my TV's issue really swift.

Service was great. Very quick and direct with answers to questions.

I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.

Have not called on geek squad, haven't needed to call.

Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

Hope i dont have to use but if i do i know its there. Good price

Loved the geek squad service, glad I purchased it. TV install, sound system setup were all easy and geek squad made it seamless.

Great deal for the value. I don’t always purchase warranty however for certain products it is a must.

I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

Really good. It has all the makings of a good tv for any occasion.

we purchased a new Samsung TV, and decided that a protection plan was a good idea, so that we dont have to worry about sending a huge tv back to Manfacture. Best Buy will handle if a problem arises.

Good protection for a tv, great help and service when if needed

very useful if you buy an expensive tv / oled and want it to last longer than it might otherwise

Anyone buying any Samsung product should definitely buy the warranty. Their quality has gone down in the last 5 years

Awesome project! Very good ! Worth the money! Recommended

I love having geek squad protection its a must have

I on had to do a restart on the tv they were on it.

I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability