Customer Ratings & Reviews

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Beautiful viewing and light to carry I liked the light border around the tv very elegant and huge

The Geek Squad is wonderful. I had a stroke and needed help several times. They were great and walked me through to resolve any issue. I would never use my computer without knowing they were there to help.

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

Very efficient and fast service from the guys good customer service

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Hopefully we never have to use it, but in the past this service was well worth it.

When I need them they are there and I’m happy after their done doing their jobs.

I recently started having a screen issue with a TV I purchased from Best Buy; I had also purchased the Geek Squad Protection Plan. My TV was still within the extended Geek Squad warranty period. Honestly, I expected a major hassle trying to get my TV repaired/replaced. However, within a couple days Geek Squad determined my TV could not be repaired, offered almost the entire original purchase price, and applied it to a new TV of my choosing. The process was seamless and efficient, and I could not be happier! Needless to say, I once again purchased the Geek Squad Protection Plan for my new TV.

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

Very good service, and often done in a day or so depending on the type of product.

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

I love my tv with all my Roku apps already on there.

I have been a long-time customer. My tablet was damaged I opened the package and dropped it, screen cracked and the service I received went so smoothly. I glad I had ins. coverage, but your geek squad took care of my purchase. I give them a 4-star rating because there's always room for improvement. Other than that, I'm very satisfied with the service provided to me. Sorry, I did not take pictures before and after of my tablet. Sircierly. MR CALVILLO

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

Great tv for the price great job guys keep up your great job

The agents explained the process so i can install it on my own and connect it to other devices