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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 30,848 reviews
  • Rated 5 out of 5 stars

    Warranty Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked like I was expecting. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used Knock in Wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this “warranty” protection plan but have never used it. The sign up was simple and but the package paperwork was lengthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment I have ever made. The resolution is amazing and Roku TV included!? Need I say more? Highly recommend to everyone. Did I mention it was affordable too?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe what all it covers we have a toddler and the guy said they would even replace the remote if it went missing like everything else in my house seems to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have purchased the 5-Year Geek Squad Protection Plan! Great coverage and most importantly, a piece of mind! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. My TV outlets stop working and they didn’t have parts. They gave me. Gift card to purchase another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do it’s getting the protection plan on tvs... it’s better get it and not need it, than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. Can’t go wrong with a little extra protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are wonderful. They are helpful and know their jobs well. They kind and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty on the market for OLED tv's! Best buy replacement or repair process for issues is also a breeze. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to have when your brand new tv has a defect. The process was painless. Always get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good still working I always purchase my electric devices from Best Buy they the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy warranty. It is a good value and I have used this on several products I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting the extra protection on a big electronic device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued us when our huge tv stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always wonderful, fixing things for us and if they can't then replacing . Never a bad idea to purchase protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty program ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy warranty program with everything I buy at Best Buy. Use it once and it is a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as simple protection. Spent $800 for a TV, seemed like god insurance. Our last TX had a control module fail just out of Mfg. warranty. All was replaced without fuss.

    I would recommend this to a friend