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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 30,848 reviews
  • Rated 5 out of 5 stars

    Necessary protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary protection plan, a must have for this type of purchase. The price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem profesional customer service always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it. Able to swap for a newer model, 2 weeks to get home delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service in the past and been happy with result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warrenty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a 5 year protection plan. Unlimited repairs within the 5 years. Be at ease knowing Best Buy has got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to know my items are protected by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Geek Squad yet for my television but I have used them before and they are always helpful with all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My warranty information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never go without a warranty and this is a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone to buy the protection for the product you are buying. Geek Squad are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my apple mac will always get my tech from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but it is good insurance in case you need it. After spending $2000. For a TV this purchase was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good and practical easy to connect and the price is excellent very satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBN1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the Geek Squad to come out for this product but I have used them before and I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully have not used this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the extra protection was easy to do. I hope that we don't have to utilize the coverage but I feel confident that BestBuy will take care of any issues we might run into...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this geek squad service...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this geek squad service... they are always fast and efficient with my time, solving all of my problems. highly recommended for anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for OLED TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy truly has the best TV warranty on the market. If you're buying an OLED, be sure to add this as well for burn-in security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped my mount my tv and it came out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in store with my TV purchase.

    I would recommend this to a friend