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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 30,848 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad about once a year. Having this protection and the service is worth it for anyone with multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly. They mounted the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with this coverage. Prompt in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection when you are not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better picture then expected. Really improves the ps5 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added plan to tv purchase- hope never needed- so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item with this additional warranty. The item happened to malfunction and it was so easy to set up a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it and I hope I don't have to, but it give me Peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it and I hope I don't have to, but it give me Peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with the squad. Always there when ya need em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they help when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan I recommend it to anybody to get it because you never know. It has come in clutch too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan I recommend it to anybody to get it because you never know. It has come in clutch too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan I recommend it to anybody to get it because you never know. It has come in clutch too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I bought my new big screen tv for my new home. Seems worth having to protect the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my warranty yet, but I’d highly recommend it for an electronically appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s easy and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv and it’s recommended to buy because is it stops working you can return it to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty a MUST-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From personal experience, it is an unequivocal necessity to add the Best Buy warranty to your appliances. They are helpful and do a great job making it right.

    I would recommend this to a friend