Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 636 Showing 12,701-12,720 of 30,848 reviews
  • Rated 5 out of 5 stars

    Outstanding customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman and personnel were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very professional On the selling me the merchandise and explaining how it works and helping me put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any appliance. Even if the brand is reliable, it's just that peace of mind that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection plan. I didn’t usually add on extra protections but I decided it was worth it for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. It's worth the price and I never have issues getting things fixed/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great considering the type of equipment I have it covers everything up until and replace if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to buy a plan with your electronics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third review on geek squad as I have alot of protection plans here at best buy. Its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instaled my televsion quilckley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came to my house and did a wonderful job setting up my 65inch televsion and were very nice and helpful great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the peace of mind for the cost of electronics. Protection plans are reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINTELY WORTH IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECCOMEND. ANY INVESTMENT YOU HAVE IS WORTH PROTECTING. BEST BUY HAS BEEN GOOD WITH REPLACING PRODUCTS IN THE PAST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with expensive purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. That's a plus. But I am happy to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but it certainly gives me peace of mind knowing that it’s available if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for accidents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an open box tv. It was in great condition but just want to make sure all bases are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must program when you’re buying an expensive item protect your investment

    I would recommend this to a friend