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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 30,851 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty! They will replace or fix tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents work fast and quick to resolve any problems. Will recommend this plan to everyone to be safe for any breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is 100% worth every penny the agents are so helpful and a huge relief with moving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the new TV it works wonderfully I would only buy another Sony cuz it seems to be the best picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strikes Agsin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the Geek Squad for this but have used them for other installations. They are very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection because my toshiba tv died after 3 years. I figured it’s a good purchase for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to add this insurance, unfortunately things happen but this gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY the protection. I have replaced 3 tv's just months before the GS warranty was to run our.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used geek squad, but when I had questions they always knew how to answer, my things never got damaged so I didn’t use it but great people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that purchasing a product that cost a decent amount of money that at least if anything goes wrong it will be covered n I wouldn't have wasted all that money and have to buy the product again. This seemed like a no Brainer to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to buy the extended warranty on items from busy buy there experience and very mindful of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used them but I am hoping I will never have to. My laptop works fine right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With the small extra price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a plan when your product unexpectedly goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each associate I’ve spoken with has been very professional. Great attitude, knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart To Have....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Never Know How Long Something Last... The BEST BUY Geek Squad Protection Plan Is The Best "NO" Hassle Plan To Date.... Would Not Buy Anything With Out It......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan is one of the best plans to buy

    I would recommend this to a friend