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Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 768 Showing 15,341-15,360 of 30,858 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been our “go to” electronic service provider for more than a decade. Knowledgeable, professional, AND, on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go to anyone else for tech support. My St Joseph, Mo. Greek Squad Agent Andy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!!#

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad service is giving me a sigh of relief, no worries if a problem occur I'm protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a service plan when spending money on a big ticket item. It’s just back up if the item goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team haven't been able to come out because of the pandemic. I know when I used them they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not need it than vice versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say it enough. Don't buy anything without the geek squad protection. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top service from the Geek Squad. I highly recommend getting the protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful customer service, knows the product that they serviced, very knowledgeable and answered my questions and concerns politely. The rep I had went out of his way for me, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a appointment and all went very well. Would recommend there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get warranty on all our devices just so they are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqaure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy have. A just know it the tv thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and assured me about what they were doing to my TV. Very nice and professional. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to be protected by insurance then not too when it comes to anything somewhat expansive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong by protecting your investment especially with the amount of coverage that geek squad offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in Samsung not Best Buy for taking 6 months to get my tv exchanged out for another tv. The Geek Squad tried their best to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase this service for all of their devices. It is so worth it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need the geek squad to help me with all of my electronics. they are always there and always patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have the geek squad install my 75” tv plus sound bar. The did a neat good looking job and did the programming for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new tvs are super thin, and seems like they could break at any moment. Good to have peace of mind in case replacement is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should protect your investment at all cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spend a lot of money on a device its best to get protection to cover your investment

    I would recommend this to a friend