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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 779 Showing 15,561-15,580 of 30,859 reviews
  • Rated 5 out of 5 stars

    Never buy anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and it has always paid off even if I never use it. Peace of mind is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so kind and did a very good job with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know its there if I needed it. So far I haven't had to use it the product quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it works awesomely just what i need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind ... Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new 70” TV on a deal of the day deal. The cost of the extra protection was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guy put tv where i told him.good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is wrong with my product yet. But once it does I’ll let you know how geek squad turned out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the difference between just another store and Best Buy. The Geek squad is Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year squad protection on all my purchases. Can’t beat it for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I hope that I will never have to use this service contract I feel assured that I will have no problem with it if I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes things break down. Why not be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the issue and got me a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan for my 40' inch TV. I know I won't have a problem if I ever decide to return it because I have done it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good agent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me whenever I needed help with my devices, they easily understandable and quick with their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Best Buy is easy and reliable and can handle most things in store. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain about the 5 year protection plan everything is covered and replaced if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 years contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought getting 5 years, better to get it more then less, in case something goes wrong, I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is highly recommended with any tech purchases to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a quality service. I’ve had a few claims and they are always handled well.

    I would recommend this to a friend