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Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 871 Showing 17,401-17,420 of 30,861 reviews
  • Rated 5 out of 5 stars

    Recent Purchase for Grandsons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust the Geek squad. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok just and case*****************^**********^^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional service with the geek squad I never had a issue with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased this for our Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad Protection for a Sony 65 led tv hoping to protect our investment for a couple years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven’t used the warranty yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the extended warranty yet, but I have in the past it always seems to come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel protected with the plan. Now I know I’m good for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great deals. Takes care of my television care for 2yesrs of worry free watching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i won't need to use this, but I feel better knowing I'm protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know your items are protected and they provide great customer service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big runaround before getting help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get Geek Squad here at my home was near impossible. Three months before I got service. I wrote the CEO, and many people trying to get my Sony TV repaired under warranty. Nobody Seemed to care. I started with the store and was told that I, a 65 year old man, had to bring a 65” TV two hours to the nearest store. I went through the chain of command and was met with indifference from all. I called the store again, after nearly three months, and the person I spoke to, finally took care of me. After just a week, I had someone come out and attempt a repair that failed. They cared, and suggested the TV be replaced. It was! The moral of the story is, if you have a problem, deal with the store, try different people at the store. They took care of me. After three months, I had a new TV. Geek Squad finally took care of my issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thank you for taking time to share your experience with us. I'm so sorry that you had to deal with this huge inconvenience and delay with getting the TV repaired/replaced. I'm thrilled to hear that it all worked out in the end, and appreciate your feedback. We hope to give you better service in the future!

  • Rated 5 out of 5 stars

    Intuit - QuickBooks Desktop Pro 2019

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Intuit - QuickBooks Desktop Pro 2019 and it has worked very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    State of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad protection for the just in case. Help move me to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my tvs better to be safe then sorry. I believe the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very valuable and was instrumental in successfully setting up my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I always buy it and highly recommend purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing if anything goes wrong they can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nano nano

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool tv just got a cracked screen but excellent tv..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a little comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these because I’ve had to use them before & my tv has been replaced. For the price it’s a win win in my eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you ever need the help and have any questions. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a decent price. So glad they offer this for peace of mind.

    I would recommend this to a friend