Customer Ratings & Reviews

Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

Helped with return/ exchange. Gave some piece of mind

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Great protection plan. Overall satisfied with this buy

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Good protection plan better than any other i have ised before i always buy it when buying a new device

Sold by me and wouldn't have not had it any other way!

Piece of mind that if anything happens its taken care of

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!

A definitely must buy for those high price electronics items. Why spend so much money on something if you are not going to insure it in case of an accident.

Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

I hope I never have to use the warranty. However it is reassuring to know I have it in place just in case.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

These tecs are great. Had a problem while TV was days from going out of protection. Received a full refund. I will not purchase a produce without protection.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

The agents were very knowledgeable and went above and beyond to answer any questions. I think the prices for geek squad have come down and feel more reasonable.