Customer Ratings & Reviews

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

Everything seems excellent to me, it was free for the purchase of the TV

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

The Geek squad provides excellent warranty coverage for electronics.

The agents are there if we need them haven't needed to used them yet

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

delivery was on time....is a great tv.......best bang for the buck....period...

Absolutely love geek squad … highly recommend purchasing

Good to have replacement plan just in case. Reasonable price for piece of mind.

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

I haven't used it yet but I got it for a good cause in case something happens I'm covered