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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad service. I am amazed on how they solve problems so quickly. They know all products even if they are old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But if I do, I am glad I got it to protect my investment. I wish I had bought on the LG set that went bad after 2 years. Went back to Samsung with the extended warrenty - can sleep good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mind at ease with protection with extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is All THAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vought this for when my faughters gaming laptop tore up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover with GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my TV installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting a warranty just in case some goes wrong with your item…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was just as described no problems will definitely ourchase another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great. A nice backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Thank you geek squad. Tv waa easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced tv with no issue, even upgraded me to a bigger size for free

    I would recommend this to a friend