Customer Ratings & Reviews

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

They came out and set up my computer within 45 minutes. They transferred everything from my old computer to my new one.

Best Buy warranty is great. I purchase one with any big purchase I make from them. Always take care of any issues I have.

extremely happy to have the 5 year protection for my 70 inch tv. It provides me peace of mind and it was only 100 bucks.

very good service, everything was set up correctly and is working well I' m very happy with instalation

TV connected stream and channels Cleaned up paper wrapping

Nothing bad to say since the product was great. So thats a good review.

Great product, outstanding quality and highly recommended!

Great product, outstanding quality and highly recommended!

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

You can never go wrong with a Samsung product especially a TV

Always satisfied with Geek Squad Service Plans. Great service at a reasonable price

A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

Love my geek squad protection. I get it on everything I get at Best Buy besides Apple products

Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.

Hopefully won’t need this, but what a great deal to protect your investment.

seems like a good choice and hope i don't need to use it.