Customer Ratings & Reviews

Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

Nobody connected my tv. But they had very good customer service.

Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

120 bucks for a 5 year warranty is a good investment. If they cannot fix the TV, after sending someone to your house to fix it, they will replace it at no cost. If it lasts longer than 5 years, then that's kudos to a quality TV. Well worth it.

They are awesome never had problems with geek squad

good and courteous service. easy to access without any problems

Best plan for the future, outstanding customer service and help!

This is the best purchase of all! The help is excellent! They've given me so much assistance and taught me so very much! Everyone should get this!!

So this is the second time I've purchased the extended warranty. It as already paid itself with another purchase I made that broke. So I don't think for the cost f the warranty that anyone can go wrong with it.

The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

Amazing for the price, perfect for my apartment, sounds great

Super helpful in every aspect, always there to help

Happy i bought this as a extra sense of safty and protection for my car radio. Alsos good to know that if something goew wrong that it will be covered

Geek squad protect is good to have. It covers your purchase entirely.

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.